Personal Information Protection Policy

Personal Information Protection Policy
Daito Trust Construction Co., Ltd.

Daito Trust Construction Co., Ltd. (hereinafter referred to as the “Company”) recognizes that it is the social responsibility of the Company to carefully protect personal information received from a customer in the development of business activities and considers such customer’s personal information as the customer’s property itself, and has established and publicly announced this Personal Information Protection Policy and will fully carry out appropriate handling of customer’s personal information to ensure the protection of customer’s rights and interests.

  1. Acquisition of Personal Information, Purpose of Use

    The Company will, when acquiring personal information from a customer, notify the customer of, or publicly announce, the purpose of use, in advance, and will acquire such customer’s personal information by fair and lawful means. Further, the Company will specify the purpose of use of the customer’s personal information, and will use the customer’s personal information only within the scope necessary for the achievement of the purpose of use and not use the customer’s personal information for any purpose other than the purpose of use publicly announced, except for cases where consent of the customer is obtained or except for cases prescribed by applicable laws.

  2. Joint Use of Personal Information

    The Company will jointly use customer’s personal information within the group companies of the Company. For this purpose, the Company will publicly announce the items of personal information jointly used, the names of joint users and the purpose of use in advance, and will take the responsibility for the joint use of customer’s personal information.

  3. Provision of Personal Information to Third Party

    The Company will not provide to a third party a customer’s personal information handled by the Company, without prior consent of the customer, except for the cases prescribed by applicable laws and the cases where the provision to a third party is necessary for the achievement of the content of the contract with the customer and other equivalent cases.

  4. Accuracy and Security Management of Personal Information

    The Company will take organizational, personal, physical and technical security measures and take corrective measures to ensure the prevention of the loss, destruction, falsification, leak, etc. of customer’s personal information. Further, when the Company outsources the handling of personal information, the Company will appropriately supervise the outsourcee by concluding a personal information handling contract with the outsourcee and taking other necessary measures.

  5. Request for Disclosure, Etc. of Personal Information

    When the Company receives from a customer a request for disclosure, correction, discontinuation of utilization, erasure, and discontinuation of provision to third parties of personal information received from the customer, the Company will appropriately respond to such request of the customer in accordance with applicable laws and in light of socially accepted convention, etc.

  6. Compliance with Laws

    The Company will comply with the Act Concerning the Protection of Personal Information and other applicable laws, and social norms, etc.

Handling of Customer’s Personal Information

For customers residing in the EU, please access this site.

The Company and the group companies of the Company will retain customer’s personal information including the name, address, phone number, email address, etc. received from customers through proposals, contracts, etc. regarding the building lease business and associated services engaged in by the Company and the group companies of the Company, or through the real estate registry books and other media in general disclosed to the public, and will carefully treat such customer’s personal information in accordance with the following contents and in compliance with the Personal Information Protection Policy stated above.

  1. Purpose of Use of Customer’s Personal Information

    1. 1)Purpose of Use of Personal Information of Land Owner and Building Owner

      The Company will use personal information of land owners and building owners acquired or retained by the Company for the purposes set forth below:

      1. (1)Making proposals on building lease businesses including land assessment, building plan, management plan and financial plan in connection with the utilization of land assets;
      2. (2)Making arrangement for lenders of loans, and making proposals related to loans, etc., in the engagement in building lease businesses;
      3. (3)Preparing design specifications, and conducting surveys, application and registration procedures and purchase of insurances relating to construction work, and providing other services in the course of fulfillment of contracts with customers
      4. (4)Conducting insurance agency business as a part of the Company business operations, and providing customers against whom insurance contracts are terminated or cancelled with small amount and short-term insurance products and services;
      5. (5)Conducting management of contracts, rental charges, buildings, etc. and providing after-sale services associated with the performance of contracts with customers;
      6. (6)Engaging in business activities based on records of performance of execution and management of construction work;
      7. (7)Making request for provision of information relating to brokerage of real estate properties, building lease businesses, etc.;
      8. (8)Conducting sales activities, after-sale services and marketing activities by airmail, telephone, email, visitation, etc. for the provision of information and services relating to building lease businesses;
      9. (9)Conducting sales activities, after-sale services and marketing activities by airmail, telephone, email, visitation, etc. for the provision of information and services relating to asset succession, asset utilization or asset management;
      10. (10)Providing services for customers that are implemented on the Internet by the Company
    2. 2)Purpose of Use of Personal Information of Tenants of Leased Property and Purchasers of Houses Built For Sale

      The Company will use personal information of tenants of leased properties and purchasers of houses built for sale acquired or retained by the Company for the purposes set forth below:

      1. (1)Providing information and services for transactions of brokerage, sale, etc. of real estate properties;
      2. (2)Making arrangement for lenders in the purchase of real estate, and making other proposals related to loans in the purchase of real estate;
      3. (3)Fulfilling building lease contracts, real estate sale/purchase contracts, and other contracts concluded with customers;
      4. (4)Providing services related to insurances, house moving, water purification cartridges, etc. at the time of conclusion of contracts;
      5. (5)Conducting insurance agency business as a part of the Company business operations, and providing customers against whom insurance contracts are terminated or cancelled with small amount and short-term insurance products and services;
      6. (6)Conducting management of contracts, rental charges, buildings, and taking measures in emergency situations, etc., and providing other after-sale services after the conclusion of contracts;
      7. (7)Making request for provision of information relating to brokerage or purchase of real estate properties, building lease businesses, etc.;
      8. (8)Conducting sales activities, after-sale services and marketing activities by mail, telephone, email, visitation, etc. for the provision of information and services relating to real estate properties;
      9. (9)Providing services for customers that are implemented on the Internet by the Company
    3. 3)Purpose of Use of Personal Information of Applicants for Recruitment

      The Company will use personal information acquired or retained by the Company for the purposes set forth below:

      1. (1)Providing notifications and documents related to screening for recruitment;
      2. (2)Preparing basic data for recruitment activities (interview, writing tests, etc.)
  2. Joint Use of Personal Information

    1. 1)Items of Personal Information Jointly Used
      1. (1)Name;
      2. (2)Address;
      3. (3)Telephone number;
      4. (4)Date of birth;
      5. (5)ID numbers;
      6. (6)Email address;
      7. (7)Other items required for the purpose of use
    2. 2)Scope of Joint Users
      • Daito Kentaku Partners Co.,Ltd.
      • Daito Kentaku Leasing Co.,Ltd.
      • Daito Finance Co.,Ltd.
      • Housecom Corporation
      • Housecom Technologies Co.,Ltd.
      • Daito Steel Co.,Ltd.
      • House Leave Co.,Ltd.
      • Care Partner Co.,Ltd.
      • Sakura Care Co.,Ltd.
      • Ume Care Co.,Ltd.
      • Gaspal Corporation
      • Gaspal Tohoku Corporation
      • Gaspal Shikoku Corporation
      • Gaspal Chugoku Corporation
      • Gaspal Kyushu Corporation
      • Daito Gas Partner Corporation
      • Daito Construction Co.,Ltd.
      • Daito Corporate Service Co.,Ltd.
      • House Payment Co.,Ltd.
      • Daito Mirai Trust Co.,Ltd.
      • HOUSEGUARD SSI
      • Daito Energy Co.,Ltd.
      • Daito Asia Development Pte.,Ltd.
      • D.T.C. Reinsurance Limited
      • Daito Kentaku USA. LLC
    3. 3)Purpose of Use

      The same contents as Paragraph 1 (the Purpose of Use of Customer’s Personal Information) above shall apply.

    4. 4)Company Responsible for the Management of Joint Use

      The Company will assume responsibility for the management of joint use of customer’s personal information.

  3. Provision of Personal Information to Third Parties

    The Company will in certain cases provide customer’s personal information to related parties/ persons, to the extent necessary for the achievement of purposes of use set forth above. The Company will take necessary measures for confidentiality when conducting the provision to third parties.

    1. 1)Items of Personal Data Provided to Third Parties

      The same contents as Paragraph 2 (Joint Use of Personal Information) , Item 1) (Items of Personal Information Jointly Used) above shall apply.

    2. 2)Method of Provision to Third Parties

      The Company will provide customer’s personal information to third parties by electronic or magnetic means, electronic media or printed paper.

    3. 3)Discontinuation of Provision to Third Parties

      When the Company receives from a customer a request for discontinuation of the provision of his/her personal data to third parties, the Company will discontinue the provision to third parties; provided, however, that there are cases where the performance and management of customer’s contract is hindered in relation to the provision of the services.

  4. Accuracy and Security of Personal Information

    The Company will keep customer’s personal information received by the Company accurate and up-to-date, within the scope according to the purpose of use, and will take measures for the prevention of improper access, loss, destruction, falsification, leak, etc. of personal information. To employees of the Company, the Company will regularly implement educational training in accordance with the Personal Information Protection Regulations and other internal regulations of the Company, and thus strictly manage personal information. Further, when the Company outsources the handling of personal information, the Company will appropriately supervise the outsourcee by the conclusion of a personal information handling contract with the outsourcee or the like.

  5. Request for Disclosure, Etc. of Personal Information

    When, with regard to the retained personal data of a customer received by the Company from the customer, the Company receives a request for disclosure, etc. of such retained customer’s personal data, the Company will respond to the request as follows during a reasonable period and within a reasonable scope. In this case, the Company will ask the customer himself/herself and the representative of the customer to submit written certificates for the prevention of leak of information and from the standpoint of accuracy of information.

    1. 1)Persons Eligible to Make Request for Disclosure, Etc.
      1. (1)A customer himself/herself;
      2. (2)A representative entrusted by a customer (voluntary representative);
      3. (3)A statutory representative of a minor or an adult ward
    2. 2)Method of Making Request for Disclosure, Etc.

      A person making a request for disclosure, etc. is requested to fill out, by himself/herself, a written request in the form prescribed by the Company, and mail it to the Contact Address for Inquiries. The following are the necessary documents to be submitted to the Company:

      1. (1)A written request in the form prescribed by the Company;
      2. (2)A copy of a written certificate of the customer himself/herself (one copy of any of the following documents):
        1. (a) Driver’s license;
        2. (b) Passport;
        3. (c) Health insurance card;
        4. (d) Pension handbook;
        5. (e) Seal registration certificate (restricted to the one within three months from the date of preparation);
      3. (3)Necessary Documents to be Submitted In the Case When a Voluntary Representative Makes request for Disclosure, Etc.
        1. (a) One copy of letter of attorney of the customer (the registered seal of the customer must be affixed):
        2. (b) One copy of seal registration certificate of the customer (restricted to the one within three months from the date of preparation);
        3. (c) Written certificates of the voluntary representative (one copy of any of the documents relating to the mandatory representative as specified in Items (a) through (e) of (2) above)
      4. (4)Necessary Documents to be Submitted In the Case When a Statuary Representative Makes request for Disclosure, Etc.
        1. (a) Written certificates of the customer (one copy of any of the documents specified in Items (a) through (e) of (2) above);
        2. (b) Written certificates of the statutory representative (one copy of any of the documents relating to the statutory representative as specified in Items (a) through (e) of (2) above)
        3. (c) Written certificates by which the relation between the statutory representative and the customer can be confirmed (transcript of the family register, transcript of the resident record, etc.)
    3. 3)Contact Address for Request for Disclosure, Etc.

      A request for disclosure, etc. is received at the Contact Address for Inquiries as set forth below.

    4. 4)Handling Fee

      Please note that the prescribed handling fee be charged per request for disclosure of personal information.

    5. 5)Forms of Request

Handling of Personal Information on Website

  1. Acquisition and Purpose of Use of Personal Information

    1. (1)For replying to various inquiries;
    2. (2)For providing information to inquiries for search of rooms;
    3. (3)For providing services for customers which are implemented by the Company on the Internet
  2. Cookie

    The Company website contains certain pages in which a technology called “cookies” is used to provide customers with better services. Cookies are an industry standard technology in which the webserver identifies customer’s computer. Cookies can identify customer’s computer but cannot identify customer himself/herself unless customer inputs his/her personal information data. Customer may disable the function of cookie by changing the setting of the browser customers are using, but in some cases customer may no longer be able to utilize all or a part of services on the pages of the Website.

Appropriate Handling of Specific Personal Information

The Company has established the basic policy as follows to organizationally work on the securing of appropriate handling of specific personal information and individual number (Specific Personal Information, etc.) as prescribed in the Act on the Use of Numbers to Identify a Specific Individual in the Administrative Procedure (My Number Act)

Contact Address for Inquiries

For inquiries, complaints and consultations concerning personal information, please contact at the following address by mail, telephone or email.
Inquiries, etc. concerning personal information are accepted from 10 a.m. until 5 p.m. on weekdays.

Daito Trust Construction Co., Ltd. Customer Service Center
Shinagawa East One Tower, 16-1, Konan 2 Chome, Minato-ku, Tokyo (108-8211)
Telephone: 0120-1673-43 (toll free number exclusively dedicated to customers)
Email: Inquiry

GDPR Privacy Policy

The Company will appropriately handle personal data of customers residing in the European Economic Area consisting of the EU Member States, Norway, Iceland and Liechtenstein (these member states and countries are hereinafter referred to collectively as “EEA”) (such customers are hereinafter referred to as “Customer”) in compliance with the EU General Data Protection Regulation (GDPR). This Privacy Policy shall be applied to customers residing in the EEA who are users of the Company service.

  1. Acquisition and Retention of Customer’s Personal Data

    1. 1)Method of Acquisition

      The Company will acquire personal data by the following methods:

      1. (1)Direct acquisition from the customer himself/herself (telephone, Internet, written application, etc.)
      2. (2)Indirect acquisition from the customer himself/herself (IP address, etc. acquired when the customer accesses the Company website)
      3. (3)Acquisition from the person duly authorized by the customer himself/herself (applicant for use, introducer, etc.)
      4. (4)Acquisition from public information (certified copy of register, etc.)
    2. 2)Kind of Personal Data Acquired and Retained

      Personal data acquired and retained by the Company includes:

      1. (1)Customer’s base information (name, address, phone number, email address, sex, date of birth, etc.);
      2. (2)Customer’s additional information (occupation, information on customer’s workplace(company’s name, address,
        phone number, department, and title), information on family members (name, address, relationship, date of birth), etc.);
      3. (3)Information on payment for transactions with the Company (information on bank account, credit card number, etc.)
      4. (4)Information automatically collected on the Company websites (Cookie information, etc.)
  2. Purpose of Use of Customer’s Personal Data

    1. 1)Purpose of Use of Personal Data of Land Owner and Building Owner

      The Company will use, for the purposes set forth below, personal data of land owners and building owners acquired or retained by the Company.

      1. (1)Making proposals on building lease businesses including land assessment, building plan, management plan and financial plan in connection with the utilization of land assets;
      2. (2)Making arrangement for lenders of loans, and making proposals related to loans, etc., in the engagement in building lease businesses;
      3. (3)Preparing design specifications, and conducting surveys, application and registration procedures and purchase of insurances relating to construction work, and providing other services in the course of fulfillment of contracts with customers
      4. (4)Conducting insurance agency business as a part of the Company business operations, and providing customers against whom insurance contracts are terminated or cancelled with small amount and short-term insurance products and services;
      5. (5)Conducting management of contracts, rental charges, buildings, etc. and providing after-sale services associated with the performance of contracts with customers;
      6. (6)Engaging in sales activities based on records of performance of execution and management of construction work;
      7. (7)Making request for provision of information relating to brokerage of real estate properties, building lease businesses, etc.;
      8. (8)Conducting sales activities, after-sale services and marketing activities by mail, telephone, email, visitation, etc. for the provision of information and services relating to building lease businesses;
      9. (9)Conducting sales activities, after-sale services and marketing activities by mail, telephone, email, visitation, etc. for the provision of information and services relating to asset succession, asset utilization or asset management;
      10. (10)Providing services for customers that are implemented on the Internet by the Company
    2. 2)Purpose of Use of Personal Data of Tenants of Leased Property and Purchasers of Houses Built For Sale

      The Company will use personal data of tenants of leased properties and purchasers of houses built for sale acquired or retained by the Company for the purposes set forth below:

      1. (1)Providing information and services for transactions of brokerage, sale, etc. of real estate properties;
      2. (2)Making arrangement for lenders in the purchase of real estate, and making other proposals related to loans in the purchase of real estate;
      3. (3)Fulfilling building lease contracts, real estate sale/purchase contracts, and other contracts concluded with customers;
      4. (4)Providing services related to insurances, house moving, water purification cartridges, etc. at the time of conclusion of contracts;
      5. (5)Conducting insurance agency business as a part of the Company business operations, and providing customers against whom insurance contracts are terminated or cancelled with small amount and short-term insurance products and services;
      6. (6)Conducting management of contracts, rental charges, buildings, and taking measures in emergency situations, etc., and providing other after-sale services after the conclusion of contracts;
      7. (7)Making request for provision of information relating to brokerage or purchase of real estate properties, building lease businesses, etc.;
      8. (8)Conducting sales activities, after-sale services and marketing activities by mail, telephone, email, visitation, etc. for the provision of information and services relating to real estate properties;
      9. (9)Providing services for customers that are implemented on the Internet by the Company
  3. Legal Grounds

    The Company will handle personal data of a customer based on the legal basis of customer’s consent to this Privacy Policy, the necessity for the performance of the contract, and the necessity for the procedure taken for the request of the customer before the conclusion of the contract.
    Customer has the right to choose whether to provide his/her personal data to the Company; provided, however, that when customer does not provide his/her personal data, customer may not in certain cases receive services and information provided by the Company.

  4. Period of Retention of Personal Data

    The Company will retain personal data only during the period required for the achievement of each of the use purposes above or the period prescribed in applicable laws. After the lapse of the period of retention, the Company will promptly erase personal data by a secure method.

  5. Joint Use of Personal Data

    1. 1)Items of Personal Data Jointly Used

      The same contents as Paragraph 1 (Acquisition and Retention of Customer’s Personal Data), Item 2) (Kind of Personal Data Acquired and Retained) above shall apply.

    2. 2)Scope of Joint Users
      • Daito Kentaku Partners Co.,Ltd.
      • Daito Kentaku Leasing Co.,Ltd.
      • Daito Finance Co.,Ltd.
      • Housecom Corporation
      • Housecom Technologies Co.,Ltd.
      • Daito Steel Co.,Ltd.
      • House Leave Co.,Ltd.
      • Care Partner Co.,Ltd.
      • Sakura Care Co.,Ltd.
      • Ume Care Co.,Ltd.
      • Gaspal Corporation
      • Gaspal Tohoku Corporation
      • Gaspal Shikoku Corporation
      • Gaspal Chugoku Corporation
      • Gaspal Kyushu Corporation
      • Daito Gas Partner Corporation
      • Daito Construction Co.,Ltd.
      • Daito Corporate Service Co.,Ltd.
      • House Payment Co.,Ltd.
      • Daito Mirai Trust Co.,Ltd.
      • HOUSEGUARD SSI
      • Daito Energy Co.,Ltd.
      • Daito Asia Development Pte.,Ltd.
      • D.T.C. Reinsurance Limited
      • Daito Kentaku USA. LLC
    3. 3)Purpose of Use

      The same contents as Paragraph 2 (Purpose of Use of Customer’s Personal Data) above shall apply.

    4. 3)Company Responsible for the Management of Joint Use

      The Company will assume responsibility for the management of joint use of customer’s personal data.

  6. Provision of Personal Data to Third Parties

    The Company will in certain cases provide customer’s personal data to related parties, to the extent necessary for the achievement of purposes of use set forth above. The Company will take necessary measures for confidentiality when conducting the provision to third parties.

    1. 1)Items of Personal Data Provided to Third Parties

      The same contents as Paragraph 1 (Acquisition and Retention of Customer’s Personal Data), Item 2) (Kind of Personal Data Acquired and Retained) above shall apply.

    2. 2)Method of Provision to Third Parties

      The Company will provide customer’s personal data to third parties by electronic or magnetic means, electronic media or printed paper.

    3. 3)Discontinuation of Provision to Third Parties

      When the Company receives from a customer a request for discontinuation of provision of his/her personal data to third parties, the Company will discontinue the provision to third parties; provided, however, that there are cases where the performance and management of customer’s contract is hindered in relation to the provision of the services.

  7. Transfer of Personal Data to Third Countries, Etc.

    The Company may in certain cases transfer the customer’s personal data to third countries (the United States of America, Malaysia, etc.) for the performance of the contract with the customer or for the implementation of the procedure as requested by the customer before the conclusion of the contract. When the Company transfers personal data to a country to which a sufficiency certificate is not issued by the European Commission, the Company will legally transfer such customer’s personal data by taking the measures prescribed in the Standard Data Protective Clauses.

  8. Customer’s Right to Personal Data

    Customer may withdraw the consent to the use of his/her personal data. In addition, customer has the right of access, correction and erasure of his/her personal data, the right of restriction on processing of his/her personal data, the right of data portability, and right of raising an objection to the handling of his/her personal data by the Company. Customer may withdraw the consent and exercise each of the rights by contacting the “Contact Address for Inquiries” as stated below. Customer may also file, with the Company or the competent data protection authorities controlling the locality of the customer, an objection regarding the processing of customer’s personal data.

  9. Accuracy and Security of Personal Data

    The Company will keep customer’s personal data received by the Company accurate and up-to-date, within the scope according to the purpose of use, and will take measures for the prevention of improper access, loss, destruction, falsification, leak, etc. of personal data. To employees of the Company, the Company will regularly implement educational training in accordance with the Personal Information Protection Regulations and other internal regulations of the Company, and thus strictly manage personal data. Further, when the Company outsources the handling of personal data, the Company will appropriately supervise the outsourcee by the conclusion of a personal data handling contract with the outsourcee or the like.

  10. Automated Processing

    The Company will not make a decision solely by automated processing including profiling of personal data.

  11. Cookies

    The Company website contains certain pages in which a technology called “cookies” is used to provide customers with better services. Cookies are an industry standard technology in which the webserver identifies customer’s computer. Cookies can identify customer’s computer but cannot identify customer himself/herself unless customer inputs his/her personal data. Customers may disable the function of cookies by changing the setting of the browser they are using, but in some cases customers may no longer be able to utilize all or a part of services on the pages of the Website.

  12. Revision of This Privacy Policy

    This Privacy Policy may be revised from time to time to respond to revisions and amendments of related laws and regulations, changes in business needs, etc.

  13. Contact Address for Inquiries

    Daito Trust Construction Co., Ltd. Customer Service Center
    Shinagawa East One Tower, 16-1, Konan 2 Chome, Minato-ku, Tokyo (108-8211)
    Telephone: 0120-1673-43 (toll free number exclusively dedicated to customers)
    Email: Inquiry